FAQ
Frequently Asked Questions
Q: Are your products handmade?
A: Yes. Every product is handcrafted in small batches using carefully selected oils, botanicals, and natural ingredients.
Q: What hair types are your products made for?
A: Our products are designed especially for dry hair, coarse hair, curls, locs, protective styles, and dry scalp care.
Q: What does Legacy Crown Oilâ„¢ help with?
A: Legacy Crown Oilâ„¢ is designed to help moisturize the scalp, support healthy-looking hair, and reduce dryness while helping retain moisture.
Q: Can children use your products?
A: Yes. Our products were originally created with family hair care in mind. We still recommend patch testing before full use.
Q: How often should I use the oil?
A: Use 2–4 times weekly or as needed depending on scalp dryness and hair type.
Q: What ingredients do you use?
A: We use ingredients such as rosemary oil, black seed oil, peppermint oil, jojoba oil, Jamaican black castor oil, shea butter, aloe vera, turmeric, activated charcoal, and other botanical ingredients.
Q: Are your products natural?
A: We focus on botanical and naturally inspired ingredients while avoiding unnecessary harsh additives.
Q: How long does shipping take?
A: Orders typically ship within 2–5 business days after processing.
Q: Do you accept returns?
A: Due to the handmade and personal care nature of our products, all sales are final unless your order arrives damaged.
Q: How do I track my order?
A: Once your order ships, you’ll receive tracking information through email.
Q: Are your products tested on animals?
A: No. We do not test our products on animals.
Q: Where should I store my products?
A: Store products in a cool, dry place away from direct sunlight and excessive heat.